Vulnerability in Leadership: A Strategic Choice, Not an Open Door

We often hear how powerful vulnerability is for fostering authenticity and trust within our teams. While that's true, being vulnerable at work is more complex and requires a deeper level of consideration. My recent work with Mark, a Director in a large organisation got me thinking about vulnerability at work. I am an advocate for more openness and connection at work however, I also think as leaders you need to have more discernment about what you share and who you share it with. Mark worked and led in a very tricky and toxic culture, it was just not safe for him to be open and vulnerable at work. He could however bring his vulnerability to our coaching sessions and of course to trusted family and friends. The safety of our coaching relationship allowed him to feel vulnerable without threat, and this enabled him to better understand his own needs at work and how to navigate the toxic culture accordingly. He decided to leave that job which was the right thing for him.

Leaders must also find a balance between being their authentic selves and sharing too much. Working with a small Management Team in a Start Up recently really bought this to life. They all valued and respected their leader, however she shared too much which left little space for them and caused worry about her wellbeing and capability. The team even started to feel guilty about challenging her leadership decisions, even when it was the right thing to do for the business. We talked about how they could better understand and meet their own needs, as well as how to give kind and compassionate feedback to their leader about her impact. As a leader, I believe it all comes down to awareness and balance. Learning to share enough to be human and relatable while maintaining professional boundaries so those you're leading are not left burdened, or you are not left exposed

Vulnerability has many benefits including enhanced trust and authenticity within teams, improved engagement and collaboration, and higher levels of empathy and emotional intelligence to name a few. While there's no doubt that vulnerability in leadership is a powerful tool, there are downsides you need to consider. They are just not as popular or trendy to talk about.

Here are some things for you to consider

Is there enough Psychological Safety?

Not all workplace environments are healthy or safe enough to be vulnerable. Vulnerability requires a certain level of psychological safety in your team and organisation, and if the culture doesn't support that, vulnerability can lead to backlash and stress. Take the time to understand people and relationships within your workplace, and then work out the level of vulnerability that's appropriate in your leadership position. You are entitled to share or withhold what feels right for you. As a leader, you can also help to build more Psychological Safety and trust in your organisation and team.

Will other loss confidence in your ability?

The most common downside being the perception of weakness. Some team members or stakeholders could interpret your vulnerability as a lack of competence or confidence, which could undermine your authority. This risk is particularly prevalent in high-stakes environments where decisiveness and strength are greatly valued. Vulnerability is a strategic choice. It is important to understand the culture of your workplace so that you can navigate it more effectively.

Are you taking up too much space?

What leaders say and do has significant impact. Opening up about personal challenges too often could become a burden for your team. It can leave little space for them to share their own vulnerabilities and needs. In extreme situations some team members start taking care of the leader instead of doing their own job. Not wanting to cause stress teams stop challenging their leaders’ ideas, even when the challenge makes sense for the business. Remember to consider the airtime you take up and to ensure you are fully present and available for others too.

What next?

I would love for more people to be open, vulnerable and authentic at work. Imagine just how much our joy and satisfaction at work would skyrocket. I would also like people and leaders to take care of themselves while at work. Having a trusted and safe space for yourself outside of work can really help you to navigate emotions and relationship at work. Talking about your challenges and working through problems with a coach or critical friend can give you the support you need as a leader, and help you to work out just how much vulnerability is appropriate for work.

If you’d like to talk more about vulnerability at work and how to create more psychological safety within your team, schedule a call today hello@maahapeople.com